I am writing to tell you how pleased my husband and I are with the 4 new windows that were installed by Tim and Mika yesterday. The windows look fantastic and provide more air flow than the old ones. More importantly, I want to tell you about the excellent quality of care, workmanship and personal interaction that I had with Tim and Mika while they were here. They obviously make a great team working together, they were friendly with me, took extra care not to bump or scratch anything while bringing the windows up the stairs (2 of the windows were huge and very heavy), did a very thorough job of all the steps, checked everything, and stayed late (past 9 pm after arriving at 11 am) to continue when I am sure they must have been quite tired...Then today they swept up everything, both inside and out, including other areas where chunks of old insulation had been flying around and even cleaned the outside of the new windows. It was an absolute pleasure to have them working here, and I just wanted to tell you how pleased we are. Windows are windows, but the installers make the whole event either positive or negative.
- Alison Bradley and Miguel Munevar
This morning we had a gentleman by the name of ‘Tony’ who came to look at our windows. Could you please convey to the owners of Van Dolders the excellence of this gentleman. He was very exact in his surveillance of the work that needs doing here. A very professional man that is an absolute credit to the company.
- Dee & David Dean
I had some new windows installed in my home near Meaford. I was so impressed by the excellent treatment I received and high professional standards of your team. Not only do the new windows look terrific but they are thermally more efficient, no doubt the careful detail with the insulation plays a part in this.
I congratulate you on the wonderful attitude of the team and the obvious pride they take in doing excellent work. I plan to have more windows installed in the future and would not consider using anyone other than the Home Team.
- Tom Latimer
We recently had a custom made casement window installed in our 150 year old Victorian farmhouse in Meaford. Both of your "Phils" were so helpful and skilled. We would also like you to commend "Cam," who did the actual installation. He was extremely polite, efficient and knowledgeable and displayed a great "windowside" manner. You are fortunate to have him. Thank you again for a fine product and service.
- Richard Harris
Just a note to say thank you for your help in completing our windows project. You were very helpful, professional, and resourceful in guiding us through the decision-making process in this big change to our house. The 3 larger windows are amazing, giving us great views of the property. We appreciated your expertise and attention to detail. I would highly recommend you and the Van Dolder's Team to anyone that is looking for excellence in their own project.
- Fred Brenneman
As I was cleaning windows today I realized it was about time I wrote you a note of appreciation for your quality windows. I had them installed on my entire house a few years ago when you first opened a showroom in Orangeville. I had only a couple of small issues that were resolved quickly. I love the ease of cleaning these windows. Last year a contractor built a sun porch for us and used another brand of window. I don't like them as well. They are harder to open and close and the crank doesn't fold away like yours do. Also the screens have those pull out tabs to lock them in as opposed to yours which snap in. On another subject, I once called your office wondering if there was a product that would remove the stains left by flies on the outside of my white vinyl windows. No one seemed to have any suggestions at that time. Today in desperation I got out a tube of whitening tooth paste and rubbed the stains. They disappeared! Thanks again for a quality product and excellent service.