As I was cleaning windows today I realized it was about time I wrote you a note of appreciation for your quality windows. I had them installed on my entire house a few years ago when you first opened a showroom in Orangeville. I had only a couple of small issues that were resolved quickly. I love the ease of cleaning these windows. Last year a contractor built a sun porch for us and used another brand of window. I don't like them as well. They are harder to open and close and the crank doesn't fold away like yours do. Also the screens have those pull out tabs to lock them in as opposed to yours which snap in. On another subject, I once called your office wondering if there was a product that would remove the stains left by flies on the outside of my white vinyl windows. No one seemed to have any suggestions at that time. Today in desperation I got out a tube of whitening tooth paste and rubbed the stains. They disappeared! Thanks again for a quality product and excellent service.
- Pat Walker
I wanted to thank the entire team that handled the installation of a new front window; from Jason, to Tyler and crew, to Terrilyn and Amanda. I initially had 4 windows replaced in my 1903 house i.e. the kitchen, garage, attic and powder room. I then decided to have the front window replaced as sill rotting and moisture between the double glazing. Jason suggested an awning style window that makes such a big difference aesthetically as well as functionally with two openings vs one. Everyone was so professional, showed up on time and handled the rescheduling of the front window installation several times extremely well. Thank you again and will be sure to use you for future window replacements.
- Sharon Chadwick
Jason replaced my basement windows. He did an excellent job! I am very pleased with his high quality work and the new look. He did an amazing job with the aluminum trim. I am so relieved about the east window being removed as it was wet and the old wood core was rotted. Fortunately, the weather cooperated. I feel better protected now to weather year round conditions with the energy efficient, well sealed Ostaco windows. The double sliding feature is lovely.
- Barbara Dufton
The awning was installed promptly and at a time to accommodate me. The service men were organized, polite, and completed the installation with no mess, no fuss, and waited until I was completely satisfied with the technology, which is simple (even for me). The product is sturdy, beautiful and I'm confident it will deliver many years of happy protection from the elements. Also the office staff have been cooperative and patient. I would recommend them as an excellent local supplier.
Mark and I absolutely love the front door. I so appreciate the quality of customer service and care that we received. Thank you for your communications throughout the process and for making sure we were well informed about everything that was going on. Looking forward to working with you again on our next project.
- Cathy and Mark
Just got my last order of windows and doors today. Thanks for everything. Great service and amazing staff. I hear you are home working the home show. Don't work too hard.
- Dale Harden
From coming and measuring and helping me select the windows to the installation team, Tyler, Jordon and Dean were very efficient and helpful. Walked me through every step as they were installing the windows.You coming to oversee the work and also help me to decide on installation of another window and door. I am so pleased, I hope when my new window and door come in that I could request the same team. This has been a difficult time for me. My husband died in June and this was the first major decision that I had to make without him. You are truly a wonderful team and so complimentary of each member of your team. Thank-you
- Dorene Taylor
Okay, I got home at 7:30, walked into the living room and gasped...'Oh my god'...it is beautiful. Stunning changes to the look of the room. Who knew? Now the rest of the place looks tired, haha. I feel like I live in some fancy new spot. Happy dance! Thanks. Imagine what we will feel when we do the front, can't imagine.
Amanda was excellent, efficient, and kept her word!
- Jessica MacInnes
Our whole experience was excellent. I will absolutely recommend Van Dolder's to everyone.
- Jodie Plummer
Thanks for the front door and patio door on our top deck! The very best of service and workmanship--and--the end result is superb. Great people at Van Dolders!
We hired Van Dolders to build a Four Season Sunroom for us in 2015. The result is absolutely magnificent! The quality and craftsmanship is undeniably the best. My husband and I strongly recommend this company.
- Diane Lepard
We wanted to let you know how satisfied we are with our new doors.
I must make a special note of the installer, Donny, he did the job with perfection and great attention to detail. I was really impressed with his professionalism and work ethic.
I summary, thank you for all your assistance in choosing the right doors for our home.
I will definitely be recommending you to our neighbours when they inquire about them.
- Daniel Felstead
Just a note to again express our complete satisfaction with the quality of the windows and doors replaced this week in our home. Steve, Wayne and Don did just a phenomenal job with removal, installation and finishing. From beginning to end, they were very professional and left no mess. We will highly recommend the Home Team to anyone who asks for our opinion.
Thanks again for a truly great job done.
- Russ and Cheryl Press
Just wanted to tell you how happy we are with the new windows and door. They look just beautiful and are already making the place cooler in the heat. We especially want to thank Kyle who was here for much of the 2 weeks. His work was impeccable. We appreciate his attention to detail and great skill. We could not have hoped for a more professional team of installers.
Thanks for all of your great work and help along the way. We are very happy!
- Rick and Marylin
Your professionalism and quality workmanship made our experience with the Home Team an enjoyable one. We were truly happy with what we had picked out in the showroom. When we saw it installed on the house it demonstrated to us that we not only picked the right product but the right place to purchase our long-term investment.
Thanks for a great experience. I look forward to working with the Home Team in the future.
- Todd May
I had some new windows installed in my home near Meaford. I was so impressed by the excellent treatment I received and high professional standards of your team. Not only do the new windows look terrific but they are thermally more efficient, no doubt the careful detail with the insulation plays a part in this.
I congratulate you on the wonderful attitude of the team and the obvious pride they take in doing excellent work. I plan to have more windows installed in the future and would not consider using anyone other than the Home Team.
- Tom Latimer
From the warm welcome we received when we walked into your showroom in mid-January to look at replacing our patio door to the installation of the new door we purchased (along with replacement glass for our living room and kitchen windows), we know we made the right choice in choosing the Home Team. We are VERY pleased with the end result and would highly recommend the Home Team to others.
Thank you for the job well done. Enjoy the sunshine!
- Gerald and Mary Golem Chesley
My wife Barbie and I want to let you know that once again we are more than pleased with both your company and the products that you sell. We have found through past experience that we will get what we have asked for and more when dealing with the Home Team.
We had decided to install new windows in our stairway and asked for Tom Curry to give us an estimate. Tom, as usual, showed up on time and came up with an innovative design idea and took the time to lay it out in masking tape on the wall so we could better visualize what he was suggesting. We ordered the windows and set a date for the installation.
On the appointed date two installers (Paul and Wayne) arrived, they are very experienced and customer oriented. They involved us in the process by making sure we were aware of the window placement from both inside and out before they started. They took care to clean up and to protect our oak stairway. We had an existing window in the area where they were working and I was going to ask them to re-caulk it but they noticed that it needed to be done and did it without being asked. This is the mark of true professionals.
You can be assured that we will recommend your company and team of professionals to others.
- Barbie and Bruce Cordick
We have a new house now! I received many compliments from our neighbours and we promise them to show the inside of the windows when we are able. We are very satisfied with your service.
Once again, thank you very much.
We recently had our house and garage vinyl sided by the Home Team. Ted Lowden was the installer, who worked on his own.
Although we thanked Ted many times for a job well done, we wanted to bring this to your attention. Ted worked through a lot of inclement weather in March, but always put in a full days work. His work ethic was impeccable, and at the end of each day, he always cleaned up his work area.
You are very fortunate to have such a dedicated and hard worker, one of the very best. We too were very lucky that Ted was assigned to install our siding.
- Dave and Maureen Hart
My wife and I wanted you to know how pleased we are with our new front entrance (sidelights and door) purchased from Bill Moore. Bill made sure we had a positive purchasing experience with your company. In addition to our front door system we also purchased a new sliding door from you. Long story short, we had to have the sliding door locking mechanism replaced through no fault of the Home Team, and Bill ensured that happened by dropping off the part the day the front door installers were here. That saved us having to place another service call.
Keep up the good work!
- Rick and Kathy Hall
Our windows have been installed and they look wonderful. I would like to extend a thank you to yourself and to Paul Lawrence for a job well done. It was a pleasure dealing with you both.
Paul is an excellent installer and just a great guy. He is professional, knowledgeable, hard working and takes pride in his work. He put in long days and was always pleasant and accommodating. When he left the job site, you couldn't tell he had been there. He cleaned up all the mess resulting from the installation process.
- Al Knave
Ted finished the siding/fashia and soffit on Friday, and he did a fabulous job. We were on-scene most of the time and it became obvious to us that Ted enjoys his work and this is evident in the finished product.
We made a point of telling Ted how impressed we were with his work. We would also like to thank you for your help in the material selection process and your continued help in guiding the project to completion.
- Wayne and Betty
I was just into your Home Team castle, and I wanted to let you know that the 4 people that I had to deal with were very nice and helpful.
For the second time, the tool I use to open my green house windows stripped and was unusable. I went in and was greeted by a nice lady behind the customer service desk. She quickly identified my problem and had another younger guy from behind the counter help her to help me. Travis took over and fixed me up.
These people do not know me from the next guy, and didn't even care if I had bought the windows from you or not. They offered the best after-sales service that I have ever had. Hence this is why I'm taking the time to send you this email.
Thanks guys for the service, I hope that we are able to service you as well as you have looked after me. Have a great winter--let it snow, let it snow, let it snow.
- Donny Woods
We are very happy with the new window, long overdue in our living room. It looks amazing. Jason handled the installation as the true professional he is. Not only did he do a perfect job, efficiently and precisely, but he cleaned up constantly, took off his shoes when he came in each time, was very polite and informative and overall was a delight to have in our home. Anna Lee and I constantly recommend your company as you offer excellent value and service.
- Fran Webster
Just wanted to say how pleased we are with our Maibec siding and trim as well as new railings around the deck. The finished product looks fantastic, we couldn't be happier!
Dave Wrigley did work hard for us, and the railing installer did a super job (he finished in 2 days!). Paul and Jason were also extremely professional during the installation and their attention to detail was truly amazing. They were so helpful to us with many of the small decisions that came about throughout the process.
Your company must take great pride in knowing you have some very talented people in your midst. Thank you again for a job well done.
- Buster and Grace Wood
Kris, wanted to let you know what a great job Darryl and Mark did with the sale and installation of our doors at Miller Lake. We could not be happier. Your company does good, sorry excellent, work.
- Bob and Patti Beccarea
Jason, I just wanted to thank you for remembering everything about my window and storm door installation. Including the cat screen!!
Chuck was outstanding. Tidy, efficient and very pleasant. He did a great job and even completed the two little repairs on previous installations. Very pleased as usual. Looking forward to another window for the family room in the spring. I hope you have a great holiday season.
- Linda Reader
Totally amazing job! Mitchell is awesome!
- Judy Chartand
Thank you for all your help with the now completed renovation of my cottage. Please pass on my thanks to Phil and Jeremy as well. The place looks great with the new siding, windows and doors supplied and installed by Van Dolders.
- Art Scoular
Tim, through you, we want to compliment the fine work that your team did on the replacement of windows on our very old (about 1917) bricked farmhouse.
My son, Chris, was present for most of the time and he said that Tyler Proud was "very helpful and diligent." He commented that the team were "very nice and did Great work!"
- John and Jane RIcketts