I am in absolute awe over the professionalism shown by Greg, Kyle and his partner during the quote experience and the incredible workmanship I experienced on Monday as they installed my new eavestroughs.
This has been such a great experience for me! In this day and age it is often difficult to find businesses that deliver what they promise. My home looks absolutely amazing, and Kyle ensured that my drainage problem on the left side of my house should be resolved with the adjustment they made.
Once again, I cannot stress strongly enough what an amazing positive experience it has been working with you and your team!
— Dee Fischer
Gord and I would like to thank Amanda, Jamie, Tyler and Issac and the entire Van Dolder’s team for the outstanding customer service and care you provided to us throughout the entire quoting, purchasing and installation process for our gorgeous new window.
As we live in a condominium community (The Cove, Collingwood) the addition of a window is a complicated process as we needed to get Board approval. This was further magnified as we are currently undergoing a major building envelope project. From the first time we met Jamie and throughout our entire interaction with him, Jamie was extremely courteous, helpful, knowledgeable and professional— even when we had to request a re-quote as our first window application was denied.
Once our new window was finally approved (almost 1 1/2 years later) your Installation Team was also really fabulous to work with. We were promptly scheduled and on the morning of our install met the team of Tyler and Issac. They immediately began to help us move furniture, etc. out of the way and covered all to minimize disruption and mess in our home. Tyler also went above and beyond to coordinate the window installation with our electrician as he realized that the changes in wiring they had made were not sufficient. They worked together to resolve the issue promptly.
Tyler and Issac worked very hard and diligently throughout the time they were onsite finding the best way to install the window and required new header with minimum disruption to our home. As we needed to leave Collingwood when they worked, Tyler also kept us informed of his progress which we also really appreciated. They also left our home in excellent condition— ensuring the entire window area was clean, neat and finished very professionally.
— Morag McKenzie & Gord Andrews
We had our windows installed by Van Dolder’s, Collingwood. We are so happy with the results! Our home has been transformed to a new modern look! A huge, “Thank You” to Jason Acres for being so patient and helpful with answering all our questions, which were many as we are new to this. Jason is very professional and knowledgeable! He guided us through this process and helped us choose the best style of windows to suit our home. We are so thankful to Jason and the Van Dolder’s staff for this positive experience!
Jason’s installation team led by Pedro was top-notch! They are very friendly, efficient, and respectful of our home. They left our premises very clean and tidy.
We are so happy that we chose Van Dolder’s, Collingwood to purchase our windows from. Jason and his team are incredible, and we give them a 5-star rating!
— Kevin & Cindy McQueen
We are thrilled to have new windows at Cabot Head. Your crew was up this week doing an brilliant job and the windows look amazing. We, at the Bruce Peninsula Bird Observatory, want to express our heartfelt thanks to your team for helping us get to this point in our window replacement project!
We know how challenging the location is and are grateful that Van Dolders was willing to work with us and do such a professional installation. We know that this will improve the living conditions at the research station for our station scientist, volunteers and stewards.
— Bruce Peninsula Bird Observatory
I just wanted to write you a quick note and thank you and your team for the beautiful work on my house. My new windows are stunning and I absolutely love my new garden-level French doors!!! Your team is friendly, accommodating and very talented!!
(I also love my new eavestroughing!)
I really appreciate all your hard work, it has made a huge positive difference for my home!
Just a short note to express our appreciation to the Team at Van Dolders.
Everything we experienced upon entering the Mountain Road building was welcoming and truly friendly. We met Jason Acres, a true professional representative for Van Dolders. Jason took the extra time to assist us with selecting the windows and doors that met our requirements. Jason even came to our home on two occasions to check the measurements we gave to ensure all was proper and to help finalize the paperwork. Who does that today? The installation of the windows was completed on September 13th, and the installers that arrived to do the work were also true professionals. They were very polite, introduced themselves, and went about their work. The project was completed in a reasonable time frame, and the premises were left clean and tidy.
I find it very easy to recommend Van Dolders (who proved to be first class) for all they did for the Hughes Family.
— Jim & Helen Hughes
We recently had some windows installed in our home, and I wanted to express my appreciation of your staff and installers. Tim and Cameron did a great job. They were meticulous in their work, very professional. This is our umpteenth time dealing with Van Dolder’s, and I would recommend without hesitation.
— Chris & Ann
Our 3 windows were installed yesterday by your two very professional and experienced gentlemen. They arrived at 10:15 am and were gone at 3 pm. It was very apparent that they installed the windows as if it was for their own home. They cleaned up very well, and we were very impressed with the work as well as the finished appearance of the windows. The window quality is also very impressive. Thanks very much!
— Bill D.
Your install guys (windows and siding) are all hard workers and do a fantastic job and care about their work. You can be proud of them. Thank them from us!
— John C, Quality Engineered Homes Ltd.
The doors are finally installed, and they look great. Thank you for walking me through the whole process and for your patience. We are absolutely thrilled with the results. Please pass on to the guys that were here a big “thank you” from my family. They were great and accommodating.
— Rob Murphy
THANK YOU! The boys worked hard all day, and the windows are absolutely perfect. The guys did a ton more work outside than I thought would be done and trimmed out everything, removed all my old rotting boards, saving me days of work which wouldn’t look half as good.
I didn’t quite know what to expect, thought maybe they would be just replacing the windows, and that’s it, but the work was way beyond our expectations.
— Matthew Sapiecha
I wanted to write a quick thank you for having such outstanding service staff. I can’t thank Leanne enough for looking after me last week. I came in for information about replacement caps for our families shutters, and she went out of her way to contact the company. In less than a week we had our caps, and to add to it, they came with no charge. She phoned me right away when they came in. Everyone there was very helpful, polite and a pleasure to deal with. Thanks again for having amazing staff.
— Linda Fowler
SCC 239 thanks you and your contractor for doing an excellent job of removing and installing the new garage doors per the schedule that was provided. Owners are appreciative of how the new doors look, their quality and have indicated they have added real value to the homes. They have also noted how well the team handled and communicated special requests by some owners. We would definitely recommend VanDolder’s Home Team to install new or replace garage doors.
— Al Lebon, CSM, Simcoe Condominium Corporation #239
Just a little note to let you know that you have an incredibly conscientious, friendly, good-at-what-he-does and proud-to-do-a-good-job employee who came to fix our Phantom sliding door and did it right!!!! So rare these days to find people who take genuine pride in their work, so I wanted to acknowledge him and comment on what a jewel you have there. Thank you.
When we built along Georgian Bay, Wendy and I wanted an uninterrupted view of the water from our deck. With conventional wooden decks, the top rail blocks the view — particularly when sitting down. Your firm showed us the option of tempered glass without a rail and it was just what we were looking for. You have built us a glass box in the sky with a seamless view of the water. On time, on budget and a spectacular add on to the house. Many thanks to you and your crew.
— Wendy Bye & John Tamming
Just wanted to let you that Van Dolder’s contractor was here this morning, they installed the sliding door in the social room and it works like a gem. They sure did an excellent job. The installers were very courteous and very professional.
— GCC 49, Harbouside, Meaford, Ontario
We wanted to thank you. The house looks DYNAMITE! We are sooo pleased with the outcome. The team for the windows and siding were great! Very professional, knowledgable and friendly. Great team!
— Jennie, Horseshoe Valley
I’m absolutely thrilled with the entire experience from meeting and discussing the windows with you, to meeting your installers, to the finished product! You were so bang on with the ‘grill’ design, I’m so so happy!!! I cannot express it enough. Your installers left the place so clean and were wonderful, and spoke well about working for this company and how Kris treats everyone like family. Thank you so much once again, you ALL ROCK!!!! I look forward to continued business with you.
— K. Booth
I wanted to let you know what a positive experience it has been for us to have our new windows installed. We had Mitch and Jason to do the installation. They worked so very well together and also worked very hard to get it done. They answered all of our questions and went above and beyond our expectations by removing all our blinds and putting them back up as well. If we ever need anything else done I will definitely call Van Dolder’s. YOU ARE THE BEST!
— The McGirr’s
We have dealt with Van Dolder’s several times in the past and wanted to send you a quick note to extend our appreciation for the excellent service we have received recently from Jason Acres. Jason took the time to answer our questions when we first came in and he provided us with the valuable information we needed to make an informed decision. He did this all with no pressure tactics which gave us the time to consider our own needs. When we returned, he was once again very helpful and we were able to make our purchase with the confidence of making the right choice. Jason has always been courteous and respectful while injecting some fun into the purchase process. We look forward to our new door being installed in a couple of months; no doubt it will be beautiful. We will continue to deal with Van Dolder’s as it has been a pleasure working with your staff and in particular, this time, with Jason. Thank you and Jason for your excellent service.
— Jane and Dave McCabe
I am writing to tell you how pleased my husband and I are with the four new windows that were installed. The windows look fantastic and provide more air flow than the old ones. More importantly, I want to tell you about the excellent quality of care, workmanship and personal interaction that I had with Tim and Mika while they were here. Windows are windows, but the installers make the whole event either positive or negative.
— Alison Bradley and Miguel Munevar
This morning we had a gentleman by the name of ‘Tony’ who came to look at our windows. Could you please convey to the owners of Van Dolders the excellence of this gentleman. He was very exact in his surveillance of the work that needs doing here. A very professional man that is an absolute credit to the company.
— Dee & David Dean
I had some new windows installed in my home near Meaford. I was so impressed by the excellent treatment I received and high professional standards of your team. Not only do the new windows look terrific but they are thermally more efficient, no doubt the careful detail with the insulation plays a part in this. I congratulate you on the wonderful attitude of the team and the obvious pride they take in doing excellent work. I plan to have more windows installed in the future and would not consider using anyone other than the Home Team.
— Tom Latimer
I would like to thank you and your business for providing such professional service, starting with your representative, Jason Acres. I was out of town the day of installation and I was a little worried because I knew it was not a straight forward job. There was a lot of trim and drywall issues to deal with. When I came home later that day I was blown away by the professional job your installers had done. The windows looked great and the house was clean, tidy, all the mess cleaned up and hauled away with the old windows. Thank you.
— Terry Gibson
Just a note to say thank you for your help in completing our windows project. You were very helpful, professional, and resourceful in guiding us through the decision-making process in this big change to our house. The three larger windows are amazing, giving us great views of the property. We appreciated your expertise and attention to detail. I would highly recommend you and the Van Dolder’s Team to anyone that is looking for excellence in their own project.
— Fred Brenneman
We were truly happy with what we had picked out in the showroom. When we saw it installed on the house it demonstrated to us that we not only picked the right product but the right place to purchase our long-term investment.
— Todd May
Your installers were professional, conscientious, and courteous. They took care of my home and belongings while I was away on business and did an excellent job — the new windows look great with very nicely repainted trim. The lads were kind enough to switch off the furnace while the large windows were removed so that the heat didn’t go out the window — literally — and take my hard-earned money with it.
— James Coulter
Please pass on my compliments to their supervisor, I can’t say enough about how professional craftsmen they (Cam and Ron) both are, organized, efficient with ultimate teamwork…they complimented each other to a “T”. With installers like that, Van Dolder’s reputation and business should thrive. Thanks again, and thank Linda Ann for her assistance, she was also very accommodating.
—Bob & Helen